"APCC's 2000 Conference and Expo: "The Power of Positive Thinking", Perspectives, August 2000.

"AAFES Updates its Telecom Business", The Exchange Post, March 1999.

"W. Mifflin Woman Sues Over AOL Bills", Pittsburgh Tribune-Review, February 1999.

"Wireless Technology: Friend or Foe?", Perspectives, January 1999.

"CLEC Dream Creeps into Reality", Perspectives, September 1998.

"Payphones: The New Diamonds in the Rough", Telecom Business, May 1998.

"Busy Signals", The Financial Post, February 20, 1998.

"Opportunity Knocks...And the Telecom Act Opens the Door," Perspectives, October 1996.

"We're Headed for Intense Competition...," Perspectives, May 1996.

"Dealing With a Full Deck," Perspectives, December 1995.

"Local Competition...Fertile Ground for IPP Growth?", Perspectives, August 1995.

"Phone Firms Wrestle for Prisoners' Business in Hot Growth Market", Wall Street Journal, February 15, 1995.

"The Book on Pay Phones", Gannett Suburban Newspapers, January 31, 1994.

"Pay Phones Ring Up Big Bucks", USA Today, January 25, 1994.

"Blocked Calls Leave Users on the Hook", USA Today, January 25, 1994.

"Calling Card Users Still Victimized by Fraud", Asbury Park Press, November 21, 1993.

"Venturing Overseas", Public Communications Magazine, October 1993.

"It's a Different World", Public Communications Magazine, October 1993.

"A New Telecommunications Infrastructure", On The Line, July-August 1993.

"Consultant Solves Payphone Fraud Problem at Port Authority Bus Terminal", Public Communications Magazine, May 1993.

"President's Message", On The Line, March/April 1993.

"Poking Fun at the Industry's Finest", Public Communications Magazine, April 1993.

"President's Message", On The Line, January/February 1993.

"State Connection", On The Line, February 1993.

"Forum 93", Phone Plus, January 1993.

"An International Checklist", Public Communications Magazine, September 1992.

"Uncertain Regulation Puts the Squeeze on Competitive Payphone Vendors", Phone+, June 1992.

"Are You Comfortable With Your Consultant?", Public Communications Magazine, May 1992.

"Payday for Private Payphone Providers and Premises Owners", Phone+, March 1992.

"When in Rome . Phone as the Romans", Public Communications Magazine, August 1991.

"Everyone's Got a Steak in Telecommunications", TE&M, August 15, 1991.

"Payphones and Long Distance Service: Marketers Dial `P' for Profits", Independent Gasoline Marketing, April/May 1991.

"The Card Reading Pay Phone: Friend or Foe?", Telestrategies Insight, March 1991.

"Experts Chart the Future of Public Communications", Telestrategies Insight, March 1991.

"The Latest Front in a Long Distance Telephone War", New York Times, August 5, 1990.

"Will AT&T's Card Attract Big Spenders", New York Times, August 5, 1990.

"Dialing for Everything", Frequent Flyer, July 1990.

"MCI Joins With Baby Bells to Bag Hugh Navy Job", Washington Business Journal, May 7, 1990.

"Consultants: Outsiders Looking In", Business Education Guide, April 1990.

"Sounds Simple?", Business Education Guide, April 1990.

"AT&T Aims to Master Possibilities of Being Credit Card Industry Leader", The Star- Ledger, March 27, 1990.

"Gammino Speaks Out on Industry", Phone+, January 1990.

"Telephone Calling Card Industry Attracting Still More Competitors", Asbury Park Press, January 8, 1990.

"New Billing Era of the `90s: Multipurpose Cards", Public Communications Magazine, January 1990.

"Editorial", Public Communications Magazine, December 1989.

"Phone Booth Firm's Aggressive President Finds His True Calling", Atlanta Business Chronicle, November 6, 1989.

"Standard Credit Cards in Competition with Calling Cards", Card News, October 16, 1989.

"More Billing Options, but with Proprietary Codes, Seen in 1990's", Communications Daily, October 5, 1989.

"Getting Personal", Public Communications Magazine, September 1989.

"Don't Write Off Smart Phone - Yet", Public Communications Magazine, September 1989.

"Career Strategies", Telestrategies Insight, August 1989.

"News Briefs", Public Communications Magazine, July 1989.

"Billing Confusion Continues as BOCs Await Ruling on Universal Calling Card", Phone+, July 1989.

"Listen Up Telcos: Technology is the Weapon", TE&M, June 1, 1989.

"Splitting Bell Pay Phone Traffic", Public Communications Magazine, June 1989.

"Enter the Consultant", Public Communications Magazine, June 1989.

"The Calling Card Conundrum - Part I: Different Players, Different Prices - One Puzzle", Pay Phone News, April 1989.

"Owners of Pay Telephones to Pick Long Distance Carriers", Asbury Park Press, March 27, 1989.

"Presubscription Update", Public Communications Magazine, March 1989.

"Charge It", Public Communications Magazine, February 1989.

"Crediting Change in the Pay Phone Industry", Asbury Park Press, January 23, 1989.

"Credit Cards May Beat Calling Cards", Telephony, January 9, 1989.

"Penetrating the International Marketplace", Payphone Magazine, September 1988.

"An International Primer", Payphone Exchange, August 1988.

"What Large Location Owners Want from Private Pay Phone Vendors", Pay Phone News, June 1988.

"Growing Up With Private Payphones", Telephone Engineer & Management, June 1, 1988.

"How to Pass the RFP Test", Payphone Magazine, June 1988.

"Pay Telephones - Untapped Revenues", The Council of State Governments, June 1988.

"Four Years in Retrospect - An Industry Prophet Looks at Developments Since Divestiture", Payphone Magazine, May 1988.

"Landing Government Contracts - What Does it Take to Wade Through the Tides of Bureaucracy?", Payphone Magazine, May 1988.

"Trend to Joint Ventures Will Grow as Size of Pay Phone Contracts Increases", Pay Phone News, April 1988.

"Telephone Deregulation Creates Several New Markets", The National OTC Stock Journal, March 7, 1988.

"Dead BT Phones Alive and Well in U.S.", London Sunday Times, February 28, 1988.

"What Can Mom and Pop Do When Phones are Disconnected?", Payphone Magazine, February 1988.

"AOS Viability to be Fueled by Non-Traditional Services - May I Help You?", Payphone Magazine, December 1987.

"Airports Call Pay Phones Profitable", Airport Services Management, December 1987.

"OAS - Industry Leaders Voice Views About Money Side of OAS", Payphone Magazine, October 1987.

"Credit Card Billing Services are Here Today", Pay Phone News, July/August 1987.

"Industry Poised for Growth with Zero Plus", AT&T Payphone Update, July 1987.

"Price Averaging - the Pros and Cons", Payphone Magazine, July 1987.

"New York Considers Pay Phone Options", Communications Week, July 27, 1987.

"Capturing Non-Sent-Paid Revenue - the Case for a National Credit Card Billing Service", Pay Phone News, June 1987.

"Government Facilities - Dominoes Begin to Fall for Vendors Courting Governmental Agencies", Payphone Magazine, June 1987.

"The Business Case for Private Pay Phones", Pay Phone News, May 1987.

"Fight Set Over Airport Phones", The Denver Business Journal, May 11, 1987.

"Private Pay Phone Vendors Profit from Alternate Operator Services", The Denver Business Journal, May 11, 1987.

"Answer Supervision Problems Continue to Linger", Payphone Magazine, April 1987.

"Pay Phone Market - A Target for Interexchange Carriers", Pay Phone News, April 1987.

"Strategic Business Planning - The Fine Art of Survival in a More Competitive Environment", Pay Phone News, March 1987.

"The Pay Telephone Industry Changing Business Environment", Pay Phone News, March 1987.

"Communication Consultants Become `Dear Abby's' of Pay Phone Industry", Payphone Magazine, March 1987.

"Managers Need Gross Margin Awareness", Payphone Magazine, March 1987.

"Learn the Art of RFP Preparation", Payphone Magazine, February 1987.

"Pay Phone Viewed as Future Public Communications Terminal", Payphone Magazine, February 1987.

"Long Distance Revenues a Key Force Behind Pay Phone Industry Outlook", Payphone Magazine, November/December 1986.

"BOCs and Independent Telcos Consider `Smart' Phone Features", Communications Week, November 10, 1986.

"Nynex is Seeking Bids to Upgrade Pay Phones", Communications Week, October 27, 1986.

"Telcos Examine Smart Pay Phones", Telestrategies, 1986.

"Market Segmenting, Yet Growing", Payphone Magazine, July/August 1986.

"AT&T to Sell Customer Owned Pay Phones", Perspective on AT&T and BOC Products and Marketing, August 1986.

"PacBell to COCOT Competitors: Go Ahead, Make My Day!", Perspective on AT&T and BOC Products and Marketing, March 1986.

"Private Pay Telephone Economics: Major Components of Financial Importance", Pay Phone News, December 1985.