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"An Industry Perspective - the 50,000 Foot View"
APCC 2000 (National) Expo, May 2000.
"Understanding Consumer Needs and Wants"
APCC 2000 (National) Expo, May 2000.
"The Role of Technology In Payphone Profits"
APCC Eastern Conference and Expo, October 1998.
"Public Communications Technology-What May Lie Ahead and Why"
APCC Western Conference and Expo, April 1998.
"How to Make Competition Work for You"
APCC Eastern Conference and Expo, November 1997.
"The Future of the Payphone Business"
APCC 1997 Western Conference and Expo, April 1997.
"Where Do the RBOCs Fit in the Long Distance Puzzle"
TeleCard World '95 East Conference, September 1995.
"Telecommunications Fraud Prevention"
APCC 1994 Eastern Conference and Expo, November 1994.
"Payphone Business Overview & Strategic Business Planning"
25 Alive Conference, California Payphone Association, February 1993.
"Payphone Business Overview & Strategic Business Planning"
Pace '92, Information Publishing Co., June 1992.
"Large User Needs and Concerns"
The Away From Home Market, AT&T, December 1991.
"Payphone Business Overview and Update"
Pace '91, Information Publishing Co., June 1991.
"The U.S. Payphone Market - Deregulation"
Payphone '91, Landis & Gyr, Switzerland, May 1991.
"Payphone Business Overview"
Telestrategies, April 1991.
"Evolution of the Calling Card"
Telestrategies, January 1991.
"Payphone Business 101" and "Operator Services 101"
Information Publishing, June 1990.
"Payphone Business Overview"
Telestrategies, March 1990.
"New Revenue Opportunities"
Telestrategies, March 1990.
"Developing a Strategic Plan"
Telestrategies, March 1990.
"Will BOCs Become Private Payphone Companies?"
Telestrategies, November 1989.
"Operator Services in the 90's"
SNET, October 1989.
"Card Wars"
Information Publishing Company, October 1989.
"Billing and Collections Issues", Pace `89
Information Publishing Company, June 1989.
"Public Communications and Airports"
American Association of Airport Executives, May 1989.
"How to Get More Payback from Your Payphone"
Telestrategies, April 1989.
"Calling Card Conundrum"
Telestrategies, February 1989.
"From Payphones to Enhanced Services"
NATA UNICOM 2 Conference, November 1988.
"Future of Operator Services"
Telestrategies, November 1988.
"Industry Overview", PACE 88
Information Publishing Company, June 1988.
PACE 88, Operator Services 88
Information Publishing Company, June 1988.
"The Future of Private Pay Phones"
Modern Truckstop News Seminar, April 1988.
"What Customers Want From Pay Phone Vendors"
Telestrategies, April 1988.
"The Pay Telephone Industry"
North American Telecommunications Association, December 1987.
"Pay Telephones - An Untapped Resource"
National Association of State Telecommunications Directors, October 1987.
"Pay Telephone Industry"
Telestrategies, October 1987.
"Alternate Operator Services"
Telestrategies, October 1987.
"Pay Telephone Industry Status"
BCR and Payphone Magazine, June 1987.
"Private Pay Telephones - A Time for Consideration"
Airport Operators Council International, April 1987.
"Open Network Architecture"
Telestrategies, March 1987.
"The Business Case for Pay Phones"
Telestrategies, March 1987.
"The Pay Telephone Industry Changing Business Environment"
Telestrategies, November 1986.
"Changing Business Environment - Pay Telephone Industry"
NATA, November 1986.
"Pay Telephone Economics"
NATAWest, June 1986.
"Business Planning and Pay Telephone Economics"
BCR, June 1986.
"Pay Telephone Market and Economics"
BCR, May 1986.
"Pay Telephone Industry - Major Financial Considerations"
Telestrategies, November 1985.
"Pay Telephone Industry - Past, Present, and Future"
BCR, November 1985.
"Private Ownership of Pay Telephones - Shared Tenant Services"
Airport Operators Council International, March 1985.