Role overview
JOB SUMMARY:
A reputable beauty store is seeking a smart, creative, and results-driven E-Commerce Manager to manage and improve the company's online sales operations, website, social media platforms, and digital customer experience.
RESPONSIBILITIES:
- Manage and maintain the company's e-commerce website.
- Update product listings, prices, descriptions, images, and availability on the website.
- Manage online orders and ensure timely processing and follow-up.
- Monitor online sales and identify opportunities to increase revenue.
- Manage and engage customers through social media platforms.
- Create and coordinate engaging content for the company's digital platforms.
- Respond promptly to online customer inquiries and product requests.
- Monitor website performance and ensure products and information are properly displayed.
- Track online sales, customer activity, and other relevant e-commerce performance metrics.
- Coordinate with the sales and logistics team to ensure smooth order fulfillment.
- Identify trends and recommend strategies to improve online sales and customer engagement.
- Perform other e-commerce and digital marketing duties as assigned.
REQUIREMENTS:
- Minimum of HND/B.Sc. in Business Administration, Marketing, E-Commerce, Digital Marketing, or a related field.
- Good knowledge of social media platforms.
- Good knowledge of website management and e-commerce operations.
- Strong communication and customer service skills.
- Basic understanding of online sales and digital marketing.
- Good organizational and multitasking skills.
- Creative, proactive, and results-oriented.
- Ability to work independently and meet deadlines.
- Computer literate and comfortable using online tools.
- Previous experience in e-commerce, social media management, digital marketing, or a related role is an advantage.
- Both male and female candidates can apply.
- Must be able to work 3 days onsite and 3 days remotely.
- No accommodation is provided.
Requirements
- Minimum of HND/B.Sc. in Business Administration, Marketing, E-Commerce, Digital Marketing, or a related field.
- Good knowledge of social media platforms.
- Good knowledge of website management and e-commerce operations.
- Strong communication and customer service skills.
- Basic understanding of online sales and digital marketing.
- Good organizational and multitasking skills.
- Creative, proactive, and results-oriented.
- Ability to work independently and meet deadlines.
- Computer literate and comfortable using online tools.
- Previous experience in e-commerce, social media management, digital marketing, or a related role is an advantage.
- Both male and female candidates can apply.
- Must be able to work 3 days onsite and 3 days remotely.
- No accommodation is provided.
