Role overview
JOB SUMMARY:
Our client requires a courteous Front Desk Officer to serve as the first point of contact for visitors and callers, delivering professional service and efficient administrative support. The role demands strong communication skills and the ability to multitask in a fast‑paced environment.
RESPONSIBILITIES:
- Greet and direct visitors in a friendly manner.
- Answer, screen, and route incoming telephone calls.
- Manage appointment scheduling and meeting room bookings.
- Maintain the reception area tidy and presentable.
- Process incoming and outgoing mail and packages.
- Handle basic inquiries and provide information about services.
- Maintain visitor logs and issue access badges.
- Liaise with other departments to ensure smooth operations.
Requirements
- Excellent verbal and written communication skills.
- Prior experience in a reception or customer‑facing role.
- Proficiency with office software (MS Office, email platforms).
- Strong interpersonal skills and professional demeanor.
- Ability to remain calm under pressure and handle multiple tasks.
- Basic numeracy for handling small cash transactions.