Role overview
JOB SUMMARY:
Our client needs a courteous Front Desk Officer to be the first point of contact for visitors and callers. The role involves managing reception duties, handling enquiries, and providing administrative support to ensure smooth front‑office operations.
RESPONSIBILITIES:
- Greet and assist visitors, directing them to appropriate personnel.
- Answer and route telephone calls promptly and professionally.
- Manage appointment scheduling and maintain the front‑desk calendar.
- Maintain a tidy reception area and ensure all informational materials are up‑to‑date.
- Process incoming and outgoing mail and packages.
- Provide basic administrative assistance to other departments as needed.
Requirements
- Excellent interpersonal and communication skills.
- Proficient in using telephone systems and office software.
- Ability to multitask and manage a busy reception area.
- Professional appearance and demeanor.
- Prior experience in a front‑desk or customer‑service role preferred.
- Strong organizational skills and attention to detail.