Role overview
We are seeking a professional, welcoming, and organized Receptionist to serve as the first point of contact for guests and customers while supporting front-desk operations.
Key Responsibilities:
• Welcome and attend to guests professionally.
• Answer and direct phone calls and inquiries.
• Provide accurate information to customers and visitors.
• Manage reservations, appointments, or bookings where applicable.
• Maintain accurate records and documentation.
• Handle customer requests and complaints professionally.
• Receive and direct visitors appropriately.
• Maintain a clean and organized reception area.
• Communicate with other departments to resolve customer requests.
• Perform basic administrative duties as assigned.
Requirements
Minimum of SSCE, OND, or equivalent.
Previous receptionist or customer service experience is an advantage.
Excellent communication and interpersonal skills.
Good spoken English.
Smart, neat, confident, and presentable.
Basic computer literacy.
Good organizational skills.
Ability to remain professional under pressure.
